call_queue Struct Reference
Public Member Functions | |
| AST_DECLARE_STRING_FIELDS (AST_STRING_FIELD(name);AST_STRING_FIELD(moh);AST_STRING_FIELD(announce);AST_STRING_FIELD(context);AST_STRING_FIELD(membermacro);AST_STRING_FIELD(membergosub);AST_STRING_FIELD(defaultrule);AST_STRING_FIELD(sound_next);AST_STRING_FIELD(sound_thereare);AST_STRING_FIELD(sound_calls);AST_STRING_FIELD(queue_quantity1);AST_STRING_FIELD(queue_quantity2);AST_STRING_FIELD(sound_holdtime);AST_STRING_FIELD(sound_minutes);AST_STRING_FIELD(sound_minute);AST_STRING_FIELD(sound_seconds);AST_STRING_FIELD(sound_thanks);AST_STRING_FIELD(sound_callerannounce);AST_STRING_FIELD(sound_reporthold);) | |
Data Fields | |
| unsigned int | announce_to_first_user:1 |
| int | announcefrequency |
| unsigned int | announceholdtime:2 |
| unsigned int | announceposition:3 |
| int | announcepositionlimit |
| int | autofill |
| int | autopause |
| int | callsabandoned |
| int | callscompleted |
| int | callscompletedinsl |
| int | count |
| unsigned int | dead:1 |
| unsigned int | eventwhencalled:2 |
| unsigned int | found:1 |
| struct queue_ent * | head |
| int | holdtime |
| enum empty_conditions | joinempty |
| enum empty_conditions | leavewhenempty |
| unsigned int | maskmemberstatus:1 |
| int | maxlen |
| int | memberdelay |
| struct ao2_container * | members |
| int | minannouncefrequency |
| char | monfmt [8] |
| int | montype |
| int | numperiodicannounce |
| int | penaltymemberslimit |
| int | periodicannouncefrequency |
| int | randomperiodicannounce |
| unsigned int | realtime:1 |
| unsigned int | relativeperiodicannounce:1 |
| unsigned int | reportholdtime:1 |
| int | retry |
| unsigned int | ringinuse:1 |
| int | roundingseconds |
| int | rrpos |
| int | servicelevel |
| unsigned int | setinterfacevar:1 |
| unsigned int | setqueueentryvar:1 |
| unsigned int | setqueuevar:1 |
| struct ast_str * | sound_periodicannounce [MAX_PERIODIC_ANNOUNCEMENTS] |
| int | strategy:4 |
| int | talktime |
| int | timeout |
| int | timeoutpriority |
| unsigned int | timeoutrestart:1 |
| int | weight |
| unsigned int | wrapped:1 |
| int | wrapuptime |
Detailed Description
Definition at line 1133 of file app_queue.c.
Member Function Documentation
| AST_DECLARE_STRING_FIELDS | ( | AST_STRING_FIELD(name);AST_STRING_FIELD(moh);AST_STRING_FIELD(announce);AST_STRING_FIELD(context);AST_STRING_FIELD(membermacro);AST_STRING_FIELD(membergosub);AST_STRING_FIELD(defaultrule);AST_STRING_FIELD(sound_next);AST_STRING_FIELD(sound_thereare);AST_STRING_FIELD(sound_calls);AST_STRING_FIELD(queue_quantity1);AST_STRING_FIELD(queue_quantity2);AST_STRING_FIELD(sound_holdtime);AST_STRING_FIELD(sound_minutes);AST_STRING_FIELD(sound_minute);AST_STRING_FIELD(sound_seconds);AST_STRING_FIELD(sound_thanks);AST_STRING_FIELD(sound_callerannounce);AST_STRING_FIELD(sound_reporthold); | ) |
Field Documentation
| unsigned int announce_to_first_user |
Whether or not we announce to the first user in a queue
Definition at line 1179 of file app_queue.c.
Referenced by init_queue(), queue_set_param(), and wait_for_answer().
How often to announce their position
Definition at line 1196 of file app_queue.c.
Referenced by init_queue(), queue_exec(), queue_set_param(), say_position(), wait_for_answer(), and wait_our_turn().
| unsigned int announceholdtime |
Definition at line 1186 of file app_queue.c.
Referenced by init_queue(), queue_set_param(), and say_position().
| unsigned int announceposition |
Definition at line 1187 of file app_queue.c.
Referenced by init_queue(), queue_set_param(), queues_data_provider_get_helper(), and say_position().
How many positions we announce?
Definition at line 1195 of file app_queue.c.
Referenced by init_queue(), queue_set_param(), and say_position().
| int autofill |
Ignore the head call status and ring an available agent
Definition at line 1224 of file app_queue.c.
Referenced by init_queue(), is_our_turn(), num_available_members(), and queue_set_param().
| int autopause |
Auto pause queue members if they fail to answer
Definition at line 1218 of file app_queue.c.
Referenced by init_queue(), queue_set_param(), and rna().
| int callsabandoned |
Number of queue calls abandoned
Definition at line 1205 of file app_queue.c.
Referenced by __queues_show(), clear_queue(), manager_queues_status(), queue_function_var(), record_abandoned(), and set_queue_variables().
| int callscompleted |
Number of queue calls completed
Definition at line 1204 of file app_queue.c.
Referenced by __queues_show(), clear_queue(), manager_queues_status(), queue_function_var(), set_queue_variables(), and update_queue().
Number of calls answered with servicelevel
Definition at line 1207 of file app_queue.c.
Referenced by __queues_show(), clear_queue(), manager_queues_status(), queue_function_var(), set_queue_variables(), and update_queue().
| int count |
How many entries
Definition at line 1210 of file app_queue.c.
Referenced by __queues_show(), compare_weight(), join_queue(), leave_queue(), manager_queues_status(), queue_function_qac(), queue_function_qac_dep(), queue_function_queuewaitingcount(), queue_function_var(), and set_queue_variables().
| unsigned int dead |
Definition at line 1176 of file app_queue.c.
Referenced by find_queue_by_name_rt(), init_queue(), kill_dead_queues(), leave_queue(), and mark_dead_and_unfound().
| unsigned int eventwhencalled |
Definition at line 1177 of file app_queue.c.
Referenced by init_queue(), queue_set_param(), ring_entry(), rna(), send_agent_complete(), and try_calling().
| unsigned int found |
Definition at line 1191 of file app_queue.c.
Referenced by extension_state_cb(), handle_statechange(), init_queue(), mark_dead_and_unfound(), reload_single_queue(), and remove_members_and_mark_unfound().
Head of the list of callers
Definition at line 1227 of file app_queue.c.
Referenced by __queues_show(), insert_entry(), is_our_turn(), join_queue(), leave_queue(), manager_queues_status(), manager_queues_summary(), and queues_data_provider_get_helper().
| int holdtime |
Current avg holdtime, based on an exponential average
Definition at line 1202 of file app_queue.c.
Referenced by __queues_show(), clear_queue(), manager_queues_status(), manager_queues_summary(), queue_function_var(), recalc_holdtime(), say_position(), and set_queue_variables().
Definition at line 1193 of file app_queue.c.
Referenced by init_queue(), join_queue(), and queue_set_param().
Definition at line 1194 of file app_queue.c.
Referenced by init_queue(), queue_exec(), queue_set_param(), and wait_our_turn().
| unsigned int maskmemberstatus |
Definition at line 1189 of file app_queue.c.
Referenced by init_queue(), queue_set_param(), and update_status().
| int maxlen |
Max number of entries
Definition at line 1211 of file app_queue.c.
Referenced by __queues_show(), init_queue(), join_queue(), manager_queues_status(), queue_function_var(), queue_set_param(), and set_queue_variables().
| int memberdelay |
Seconds to delay connecting member to caller
Definition at line 1223 of file app_queue.c.
Referenced by init_queue(), queue_set_param(), and try_calling().
struct ao2_container* members [read] |
Head of the list of members
Definition at line 1226 of file app_queue.c.
Referenced by __queues_show(), calc_metric(), clear_queue(), compare_weight(), complete_queue_remove_member(), destroy_queue(), dump_queue_members(), extension_state_cb(), find_queue_by_name_rt(), free_members(), get_member_status(), handle_statechange(), init_queue(), interface_exists(), manager_queues_status(), manager_queues_summary(), member_add_to_queue(), member_remove_from_queue(), num_available_members(), queue_delme_members_decrement_followers(), queue_exec(), queue_function_qac(), queue_function_qac_dep(), queue_function_queuememberlist(), queue_member_follower_removal(), queues_data_provider_get_helper(), reload_single_member(), reload_single_queue(), remove_from_queue(), rt_handle_member_record(), try_calling(), update_queue(), and update_realtime_members().
The minimum number of seconds between position announcements (def. 15)
Definition at line 1197 of file app_queue.c.
Referenced by init_queue(), queue_set_param(), and say_position().
| char monfmt[8] |
Format to use when recording calls
Definition at line 1208 of file app_queue.c.
Referenced by init_queue(), queue_set_param(), and try_calling().
| int montype |
Monitor type Monitor vs. MixMonitor
Definition at line 1209 of file app_queue.c.
Referenced by init_queue(), queue_set_param(), and try_calling().
The number of periodic announcements configured
Definition at line 1199 of file app_queue.c.
Referenced by init_queue(), queue_set_param(), and say_periodic_announcement().
Disregard penalty when queue has fewer than this many members
Definition at line 1213 of file app_queue.c.
Referenced by calc_metric(), init_queue(), and queue_set_param().
How often to play periodic announcement
Definition at line 1198 of file app_queue.c.
Referenced by init_queue(), queue_exec(), queue_set_param(), say_periodic_announcement(), wait_for_answer(), and wait_our_turn().
Are periodic announcments randomly chosen
Definition at line 1200 of file app_queue.c.
Referenced by init_queue(), queue_set_param(), and say_periodic_announcement().
| unsigned int realtime |
Definition at line 1190 of file app_queue.c.
Referenced by __queues_show(), find_queue_by_name_rt(), leave_queue(), load_realtime_queue(), mark_dead_and_unfound(), queues_data_provider_get(), and remove_members_and_mark_unfound().
| unsigned int relativeperiodicannounce |
Definition at line 1192 of file app_queue.c.
Referenced by queue_set_param(), and say_periodic_announcement().
| unsigned int reportholdtime |
Definition at line 1183 of file app_queue.c.
Referenced by init_queue(), queue_set_param(), and try_calling().
| int retry |
Retry calling everyone after this amount of time
Definition at line 1215 of file app_queue.c.
Referenced by init_queue(), queue_set_param(), and wait_a_bit().
| unsigned int ringinuse |
Definition at line 1178 of file app_queue.c.
Referenced by can_ring_entry(), init_queue(), num_available_members(), queue_set_param(), and ring_entry().
| int roundingseconds |
How many seconds do we round to?
Definition at line 1201 of file app_queue.c.
Referenced by init_queue(), queue_set_param(), and say_position().
| int rrpos |
Round Robin - position
Definition at line 1222 of file app_queue.c.
Referenced by calc_metric(), queue_delme_members_decrement_followers(), queue_member_follower_removal(), ring_entry(), and store_next_rr().
| int servicelevel |
seconds setting for servicelevel
Definition at line 1206 of file app_queue.c.
Referenced by __queues_show(), init_queue(), manager_queues_status(), queue_function_var(), queue_set_param(), set_queue_variables(), and try_calling().
| unsigned int setinterfacevar |
Definition at line 1180 of file app_queue.c.
Referenced by init_queue(), queue_set_param(), and try_calling().
| unsigned int setqueueentryvar |
Definition at line 1182 of file app_queue.c.
Referenced by init_queue(), queue_set_param(), and try_calling().
| unsigned int setqueuevar |
Definition at line 1181 of file app_queue.c.
Referenced by init_queue(), queue_function_var(), queue_set_param(), and set_queue_variables().
struct ast_str* sound_periodicannounce[MAX_PERIODIC_ANNOUNCEMENTS] [read] |
Sound files: Custom announce, no default
Definition at line 1175 of file app_queue.c.
Referenced by destroy_queue(), init_queue(), queue_set_param(), and say_periodic_announcement().
| int strategy |
Definition at line 1188 of file app_queue.c.
Referenced by __queues_show(), calc_metric(), find_queue_by_name_rt(), init_queue(), manager_queues_status(), num_available_members(), queue_function_var(), queue_set_param(), queues_data_provider_get_helper(), reload_single_queue(), ring_one(), set_queue_variables(), try_calling(), and wait_for_answer().
| int talktime |
Current avg talktime, based on the same exponential average
Definition at line 1203 of file app_queue.c.
Referenced by __queues_show(), clear_queue(), manager_queues_status(), manager_queues_summary(), queue_function_var(), set_queue_variables(), and update_queue().
| int timeout |
How long to wait for an answer
Definition at line 1216 of file app_queue.c.
Referenced by init_queue(), queue_set_param(), and try_calling().
| int timeoutpriority |
Do we allow a fraction of the timeout to occur for a ring?
Definition at line 1219 of file app_queue.c.
Referenced by init_queue(), queue_set_param(), and try_calling().
| unsigned int timeoutrestart |
Definition at line 1185 of file app_queue.c.
Referenced by init_queue(), queue_set_param(), and wait_for_answer().
| int weight |
Respective weight
Definition at line 1217 of file app_queue.c.
Referenced by __queues_show(), compare_weight(), init_queue(), load_realtime_queue(), manager_queues_status(), queue_set_param(), and reload_single_queue().
| unsigned int wrapped |
Definition at line 1184 of file app_queue.c.
Referenced by calc_metric(), and store_next_rr().
| int wrapuptime |
Wrapup Time
Definition at line 1212 of file app_queue.c.
Referenced by can_ring_entry(), get_member_status(), init_queue(), queue_function_qac(), and queue_set_param().
The documentation for this struct was generated from the following file:
